Booking Form

Booking Conditions:
BOOKING AND CONFIRMATION The lead name making the reservation with us enters a binding contract that will come into existence when we dispatch a confirmation account to you. The lead name member accepts these booking conditions for himself/herself and on behalf and with consent of all persons included in the reservation The booking conditions apply for all types of reservation methods, e.g. booking by telephone, E-mail or facsimile.

DEPOSIT/BALANCE PROCEDURES Following confirmation of your reservation the appropriate deposit payment must be made, to secure your reservation. A deposit of Ł100.00 per week reserved is payable within 7 days of confirmation. This deposit forms part of the total cost and is not refundable or transferable. The balance of your reservation will become due 60 days before your arrival date. For reservations made less than 60 days of your arrival date, the full hiring charge becomes due immediately. We will send you a reminder of balance due. Failure to pay either the deposit or balance when due will entitle us to cancel your reservation, but you will still remain liable to pay us an amount equivalent to the balance which was payable on your reservation. Payment can be made by Banker’s draft or cheque.

LOYALTY DISCOUNT A loyalty discount of 5% of the total accommodation cost only, low and high season rate, will apply to past customers who re-book through us. This discount is not transferable and does not apply to accommodation reserved via tour operators.

OPTIONAL EXTRAS/COMMUNITY FACILITIES Our villa has it's own cot, highchair, stroller and B.B.Q. which are supplied at no extra cost to you. Welcome packs, pool heating and meet & greet must be pre-booked at the same time as your reservation request when the costs will be given. The latest request for pool heat is 7 days prior to your arrival date. Neither the management company or ourselves will be held responsible for any electrical or mechanical failure of pool heat equipment. Only reimbursement of cost based on the total lost days of pool use will be made in such cases.

TERMS The accommodation is reserved exclusively for you and your party named on the booking form, the accommodation cannot be sub-let or assigned. No other persons may use the accommodation. Pets are not allowed. The take over time of the villa is 4.00pm local time on the day of your arrival. You must vacate the villa by 11.00am local time on the day of your departure to allow access for the cleaners. Failure to leave at that time may render you liable for to incur charges equivalent to one days accommodation cost.

REGISTRATION and REFUNDABLE SECURITY DEPOSIT Within 48 hours of your arrival in Florida you are required by Florida State Law to register at the Management company office who looks after our villa You will also be required to deposit with them a sum of $150.00-$200.00, either in cash or by credit card if this sum is not held by us here in the U.K. This is to cover any breakages/damage or loss to the property. This amount will be refunded to you as soon after your stay as is possible subject to inspection of the villa by the management company and on return of the villa keys to them. You may be held responsible for any damage or loss sustained during your period of reservation.

CANCELLATIONS or AMENDMENTS BY YOU If you are compelled to cancel your reservation, you should inform us by telephone and immediately confirm your cancellation to us in writing. In this event if you cancel your reservation within 60 days of your arrival date, there will be ( NO refund.) Cancellations by you 60 to 90 days prior to arrival date (50% refund), excluding deposit. Prior to 90 days of arrival date (full refund), excluding deposit. Amendments to any reservation will incur an admin charge of Ł10.00.

CANCELLATION BY US In the event of circumstances beyond our control requiring us to cancel your reservation i.e. including Acts of God, civil disturbances, riots, flood, drought, fire and legislation only payment in full of any monies paid in respect of the reservation will be made. We will do everything we can to find suitable alternative accommodation through our management company, however we accept no liability whatsoever in respect of any loss or damage sustained by the hirer in these circumstances. This does not affect your statutory rights as a consumer.

INSURANCE To comply with EC regulations and for your own protection all customers must have personal and cancellation insurance protection. It is a condition of our accepting your reservation that you have adequate insurance to include the cost of the villa reserved with us.

LIABILITY We cannot accept any liability for any injury sustained by or to you or any other visitor to the villa or swimming pool. Nor for the loss or damage however caused to any property or possessions brought into the villa. Without any restrictions we will not be liable for any loss or damage arising in connection with your stay in the villa caused by any matter outside our reasonable control, including Acts of God, war, civil disturbances, strikes or other industrial action, closure of airports, weather conditions, failure of public supplies such as water supply, sewerage, electricity or air conditioning. Nor for the consequences of the actions or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the villa, by any authority over which there is no control. This does not affect your statutory rights as a consumer.

COMPLAINTS The management company who look after our villa will always do its best to ensure that the villa is clean upon arrival of our guests. It is essential, however , that any defect, shortage, or complaint is reported to them immediately in order that the problem can be resolved as soon as possible. Should any problem arise while you are there with the above, we would appreciate being advised by you immediately and upon your return in order that we can follow this up with the management company.
A copy of these terms and conditions will be supplied with each reservation.